Notation based on the Act on Specified Commercial Transactions

Title

1. Seller

2. Seller

3. Postal Code

4. Address

5. Explanation of Charges Other Than the Product Price

6. Delivery Period

7. Returns and Exchanges

8. Telephone Number

9. Email Address

10. Shipping Charges

1. Seller

gemish (Jemisshu)

2. Seller

Representative

Shima Nagasaki

3. Postal Code

4. Address

Room A, 7th Floor, Aioibashi Building, 1-1-20 Otemachi, Naka Ward, Hiroshima City, Hiroshima Prefecture

5. Explanation of Charges Other Than Product Price

In addition to the sale price, a bank transfer fee may also apply.

6. Delivery Period

We will ship within two business days.

7. Returns and Exchanges

If there is a problem with the product

If the delivered product is damaged or if you receive an item different from what you ordered, please notify us by email or through the "Inquiry Form" within 8 days of receiving the product. We will handle returns or exchanges. For products that are sold out, we may offer a refund instead of an exchange. We ask for your understanding in such cases.


For returns due to customer reasons

For returns due to customer reasons, please contact us by email within 8 days of receiving the product to request a return, bear the shipping cost, and send the product you wish to return back to our shop.

8. Phone Number

We accept questions and messages from customers via LINE and WhatsApp.
Please contact us through LINE or WhatsApp here.

9. Email Address

10. Shipping Fee

Shipping is free for all items. Items priced under 10,000 yen will be sent by Click Post. Items priced at 10,000 yen or more will be sent by Letter Pack Plus.
※If the delivery address is incorrect, the item will be returned.

In such cases, if within the storage period, reshipment is possible, but please note that an additional return shipping fee will be charged.