For Damaged or Incorrect Items:
If your item arrives damaged or you receive the wrong product, please contact us via email within 7 days of delivery. We will arrange a return, exchange, or a full refund.
Customer Convenience Returns:
We do not accept returns or exchanges for customer convenience
(e.g., "changed my mind," "size doesn't fit," or "looks different from the image").
Please check the product details and size carefully before purchasing.
Important Notes:
Customs Duties & Taxes: The customer is responsible for any customs duties or taxes incurred in their country. These are non-refundable.
Unauthorized Returns: Any items returned without prior email contact or for customer convenience will not be accepted and no refund will be issued.
Fees: In the event of an approved return (damaged items only), transaction fees (Credit Card, PayPal, etc.) and original shipping costs are non-refundable.